What’s great about bamboo rayon?
- Bamboo rayon is gentle on the skin, hypoallergenic, and antibacterial. In terms of comfort, it parallels high-quality cotton in breathability, durability, and softness.
- ARDO’s bamboo-based products also offer the added benefit of sustainability. Bamboo is the fastest-growing raw material that often does not require pesticides and fertilizers to grow. It requires much less irrigation than conventional materials such as cotton.
Is bamboo rayon suitable for sensitive skin?
Yup! It’s a god-sent for people troubled by sensitive skin. Bamboo rayon does not cause skin irritation. In fact, its softness and hypoallergenic properties help calm skin flare-ups, and its moisture-wicking feature makes it especially great for sensitivity caused by dryness.
Are ARDO products pregnancy and kids friendly?
Absolutely. Our bamboo raw materials are Certified Organic Bambusa bamboo of Ecocert Organic Standard, guaranteeing skin-friendliness and safety. Our products are certified toxic-free, passing California Proposition 65, proofing that levels of of Lead, Cadmium, and Phthalates are safe - even for kids and pregnant moms.
ARDO Home Coat & Blanket
What is the Home Coat made of?
95% Rayon derived from sustainable bamboo, and 5% Spandex for ultimate comfort that moves with you.
100% Polyester to prevent allergies.
How do I clean the Home Coat?
We make our ARDO products as easy to care for as possible. The Home Coat is machine washable on a gentle cycle and tumble dry on low (even better if you hand wash and lay flat to air dry, or machine wash on a cool gentle cycle). Iron only on low heat. Avoid bleaching, wringing, or twisting.
To keep the product in the best condition, wash it separately from other clothing. Otherwise, try washing it with the following fabrics only: acetate, cotton, nylon, polyester, acrylic, and wool. Rest assured that it does not stain other textiles as tested by SGS Certification Services.
How durable is the Home Coat?
Our Home Coat is highly resistant to wear and tear. It has been rated as Grade A in seam bursting strength (ASTM method) by the SGS Certification Services meaning that it does not tear in the wash or deform easily otherwise.
Will the Home Coat pill over time or in the wash?
The Home Coat has been rated Grade A in the pilling resistance (ASTM method) by the SGS Certification Services, meaning it has great resistance to friction and does not pill easily.
Is the Home Coat unisex and how does sizing work?
We designed the Home Coat to be unisex and free size for maximum comfort. The Home Coat is equally comfortable (and fashionable!) with the sleeves rolled up to your desired length and belt adjusted for the desired fit.
What are the measurements of the Home coat?
Chest: 55 cm
Pocket: 20 x 24cm
One-size-fits-all generally doesn’t work for me, what do I do?
We’re still new to the game so please bear with us while we work to expand our size offerings.
What is the Blanket made of?
100% Rayon made from bamboo
85% Micro Glass Beads, 15% Polyester
Our bamboo raw materials are Certified Organic Bambusa bamboo of Ecocert Organic Standard, guaranteeing quality, skin safety, and a high degree of biodegradability. Certified toxic-free (safe levels of Lead, Cadmium, and Phthalates) and safe to use during pregnancy. 85% Glass Beads & 15% Polyester to prevent allergies.
How do I wash the Weighted Blanket?
Our products are designed to last. To enjoy them for years to come, we recommend that you machine wash it cold separately, use gentle detergent, tumble dry on low, and remove promptly. Do not iron or bleach.
Is micro glass bead the right blanket filler for me?
Micro glass beads are a universal filler that works for most people, so it will very likely fit your needs. It offers ample density while being super easy to maintain, among other benefits.
- High density: Micro glass beads offer the desired weight and hence Deep Pressure Stimulation effects without the added bulk.
- Easy care: Unlike materials such as plastic pellets, steel shot beads, and smooth pebbles, our weighted blanket can be tumbled dry without having to be aired out laying flat. Weights do not shift in the dryer, making regular washing and maintenance a breeze.
- Great for sensory sensitivities: Our blanket caters to the needs of users with auditory and sensory sensitivities. Blankets of this filler are quiet, flexible, and does not cause discomfort when shifting underneath.
- Environmental friendliness: Micro glass beads are reusable and recyclable.
- Certified toxic-free: Great for skin sensitivity and safe to use during pregnancy.
What are the measurements and weight of the Blanket?
Width: 122 cm
Our 12 lbs blanket is heavy enough to provide the support you need for a restful night's sleep yet so breathable that it feels like your second skin.
How can I see and feel the ARDO collection in person?
Currently, the ARDO collection is exclusively available online. Check out reviews on our products to see what other customers have to say about our products!
Are ARDO products sustainable?
Yes! We use bamboo sourced from sustainable farmers grown with no chemicals and substances harmful to the environment. Our bamboo rayon is Certified Organic Bambusa bamboo which is 98.9% biodegradable, far exceeding the 70% industry standard as benchmarked by the Centre Testing International Co., Ltd (CTI).
Bamboo is also a much more eco-friendly raw material compared to cotton, using at least ⅓ less water to grow. Bamboo has a much shorter growth cycle, meaning more is produced in less time while requiring no added chemicals, in turn causing less strain on the environment.
How are your goods packaged?
Sustainability and care is one of ARDO's top priority for it is our mission make the world a better place for each one of you. All products are shipped in a TÜV AUSTRIA CERTIFIED fully biodegradable garment bag and 100% recyclable paper box and wrapped with 100% recyclable paper tape.
How do I dispose of the packaging?
Our carton boxes are recyclable so do sort them into a recycling bin. The bag that holds the product is biodegradable. Dispose of it as household waste it will do its thing over time.
How much is shipping?
For Home Coat
: Free shipping to Australia and the US (excluding Alaska, Hawaii and other outlying islands).
For Weighted Blanket
: Free shipping within the US
(excluding Alaska, Hawaii and other outlying islands).
Where do you ship to?
For Home Coat, we ship to Hong Kong, Australia and the United States (with the exception of Alaska, Hawaii and other outlying islands).
For Weighted Blanket, we ship to the United States (with the exception of Alaska, Hawaii and other outlying islands).
Sign up to be notified when we expand to more regions. If you’d like to be notified when we’ll begin shipping to your country, email us at email@example.com
Which shipping services are used?
Orders are shipped via UPS, Fedex, or USPS. It typically takes up to 24 hours for the tracking number to update with the estimated arrival date.
How much does shipping cost and how long is shipping?
Free standard shipping to Hong Kong, Australia and US (excluding Alaska, Hawaii and other outlying islands). International orders have tax and duties included at check out. If you'd like to be notified when we'll begin shipping to your country, email us at firstname.lastname@example.org.
All orders are shipped from our third party fulfilment partner within 48 hours.
For U.S. orders, the standard shipping transit time is 3-5 business days depending on your region.
For Australian orders, please allow 8-13 working days for delivery.
For Hong Kong orders, please allow 1-5 working days for delivery.
Help! I placed my order and I want to change my shipping details now.
If you need to make changes to your order, email us at email@example.com
as soon as you can. We'll do our best to change your details before it gets shipped out.
My package was damaged in transit
Please email us at firstname.lastname@example.org
with your order number so we can make things right.
Exchanges, Returns & Refund
What payment methods does ARDO take?
We take Visa, Mastercard, AMEX, Shop Pay, Apple Pay, Google Pay
I paid a deposit for my pre-order but I no longer want the product.
We are sorry to hear that you no longer want your product. However, the deposit is non-refundable.
What's your return policy?
To fully protect your rights and enjoy a satisfactory shopping experience, please read the following details for our returns & refunds policy.
Returns are available within 7 days from the date you receive the product for US and Australia orders. International sales are final.
- All products must be returned in the original packaging and in saleable condition with all accessories, otherwise the return may not be accepted or additional fees may be charged.
- Customers are responsible for the return shipping.
- All returns are subject to validation and approval at ARDO’s discretion. Please contact at email@example.com for confirmation and instructions before returning.
- If you receive a damaged or defective product, the wrong product is shipped, or you simply change your mind, please contact ARDO’s Customer Support at firstname.lastname@example.org quoting your order number. We will provide instructions for the easy return of your purchase.
As soon as we receive your returned product and check that it meets the requirements listed above, a refund will be issued to the original method of payment. Please allow 7 days for the refund to be processed.
How do I place a return or exchange?
Please email us at email@example.com
with your order number and the product(s) that you want to exchange or return.
Work with ARDO
I am an influencer, how can I collaborate with ARDO?
We are super excited for you to be part of the ARDO community. Please contact us at firstname.lastname@example.org
to kickstart a wonderful partnership.
Can I place a corporate or wholesale order?
We are always open to all forms of partnerships. Please contact us at email@example.com
to kickstart a wonderful partnership.